He thought I was a kid; not an Heating plus A/C contractor.

It was my first time out without a mentor, and I was petrified, i thought it was difficult working on an Heating plus A/C system with the mentor, but this was even scarier.

I was afraid I would make a mistake, and there would be no one there to point out what I had missed.

I thought I had messed up because his eyes were trained on my every movement, however walking up to the door was horrifying. I had my new uniform on, and my ID badge was pinned to the pocket. I rang the doorbell, and waited for the shopper to come to the door. When he opened the door, he started to shut it again. I cleared my throat and asked if he had called for an Heating plus A/C contractor, but he said he had and told me he thought I was a child selling something for school. I took a deep breath and smiled; After bolstering my courage, I told him I was the Heating plus A/C contractor and pointed to my badge. He invited me in and told me what was happening with his air conditioner unit. He showed me where it was, and I went to work. Halfway through my inspection, I realized I didn’t have the part I needed to make the repair. I apologized for my mistake, but he didn’t mind. He was glad to find out what was wrong with the AC unit, and asked when I would return. I told him it would be less than an hour, and I was right. I returned with the part, and quickly repaired the air conditioner unit. He gave me an excellent review on our website.

furnace/heater